Technical Support Solution

Your AI Agent for Technical Support

Train your AI agent with your knowledge base and provide 24/7 support on WhatsApp, Instagram, and your website.

Schedule a Demo
app.getraze.co/support

Support Dashboard

Live
1,247
Tickets
98.5%
Resolved
<30s
Avg Response
4.8/5
Satisfaction

Recent Conversations

MA
Maria Silva
"Como resetar minha senha?"
JO
Joao Santos
"Preciso de ajuda com..."
AN
Ana Costa
"Erro na instalacao do..."

Top Questions

1. Reset de senha 234
2. Instalacao 187
3. Integracao API 156
4. Configuracoes 98
+340%
Resolution Rate
AI Powered
What Your Agent Does

Intelligent support that truly understands your business

Trained with your knowledge base, your AI agent resolves issues instantly.

Learns from Your Knowledge Base

Upload manuals, FAQs, and documents. The agent learns and responds accurately.

01

Available 24/7

Never miss a support request. Your agent responds instantly, anytime.

02

Smart Escalation

Complex issues are automatically forwarded to your human team.

03

Collects Feedback

Automatically gathers customer satisfaction data after each interaction.

04

Multilingual Support

Serve customers in multiple languages without additional setup.

05

Detailed Analytics

Track performance, identify patterns, and continuously improve support.

06
Channels

Be where your customers are

One AI agent, multiple channels. Consistent support everywhere.

WhatsApp

Instant support on the most popular messaging app

Instagram DM

Respond to messages and comments automatically

Website Widget

Embed the chat directly on your website

1 AI Agent
How It Works

Ready in 5-7 business days

Our Done-For-You model: we configure everything for you.

Kickoff

We collect your company info, FAQs, and support materials

Configuration

We set up your agent with your tone, rules, and knowledge base

Testing

We rigorously test all scenarios and edge cases

Review

You review the agent and request any adjustments

Adjustments

We apply your feedback and refine responses

Go Live

Your agent goes live with ongoing support

5-7 business days

Your AI Agent for Technical Support

Train your AI agent with your knowledge base and provide 24/7 support on WhatsApp, Instagram, and your website.

Schedule a Demo